Frequently asked questions

Villa Rentals FAQs by The Giant Estates. Get all your questions answered about finding the best holiday villa for a private, comfortable, and luxurious experience. Discover why villas are the perfect choice for your dream vacation, with these frequently asked questions about villa rentals and our standard operating procedures. First-time villa renters and those new to The Giant Estates can use this guide for a seamless booking experience. Experience the difference and book with us for a luxurious villa stay.

Expert Villa Specialists, equipped with extensive knowledge, are dedicated to fulfilling the unique requirements of every guest. Understanding that every traveler has their own set of preferences, we pay close attention to every detail to ensure a personalized luxury villa experience. From family celebrations to once-in-a-lifetime adventures and even business trips, our team is committed to designing a tailored villa holiday that meets the individual needs of each guest.

Upon your arrival, you'll be warmly greeted by our rental manager and receive a thoughtful welcome basket. Your designated point of contact during your stay may be on-site staff, or a representative from a trusted local property management company. They are always on hand to help you with any questions, concerns, or emergencies that may arise during your stay. Rest assured, you'll have a stress-free and memorable experience.

Our properties are usually rented on a weekly basis, starting from Saturday to Saturday. But during off-peak seasons, the property owners may be flexible on this arrangement. If you have specific dates in mind, reach out to our team and we'll do our best to accommodate your request. With our commitment to delivering exceptional service, we'll make sure to fulfill your unique needs.

Please note that for this specific villa rental, a deposit of 40% is required within 2 days of provisional confirmation, and the remaining balance of 60% must be paid within 45 days of the client's check-in date. We advise you to carefully review the Terms & Conditions for each villa rental before booking, as payment and refund policies can vary between properties. The refund policy is determined by the villa owner.

We offer an array of premium services to enhance your experience. Whether you dream of a private yacht charter, need nanny services for a family trip, crave gourmet meals prepared by a private chef, or prefer groceries delivered to your doorstep, we've got you covered. We're ready to cater to your every need. Simply share your preferences and desires, and we'll make it happen. Let us elevate your stay with our complete concierge services.

It's best to request and secure any services at least 3 to 6 months prior to your arrival for the best chance of availability with our villas. This early planning ensures a seamless and stress-free experience during your stay.

At our company, the world is your oyster. We offer services in a wide range of destinations, from bustling cities to idyllic beaches and everything in between. Whether you're looking for a tropical getaway, a cultural adventure, or a quiet escape, we have the expertise and resources to make your dream trip a reality. Start planning your next journey with us today. Go to our destinations page to explore.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis velit enim vulputate tempor. Cras sit ultricies malesuada sagittis venenatis arcu enim. Nec tempus turpis lacus, vitae nunc.

When choosing the right villa, there are several factors to consider. Start by determining your preferences and requirements, such as the number of guests traveling with you, your preferred location (e.g. near the beach or sea, on the westside or southside of Ibiza), and any special needs (such as for someone requiring extra attention or traveling with toddlers and children). To find the ideal villa that meets all of your needs, it's best to work with a villa specialist who can help guide you through the process. Simply provide them with all the necessary information about your group and your plans for your stay, and they will help you locate the perfect villa that fits all of your requirements

In general, we require a 40% non-refundable deposit at time of booking. The balance should be paid from 45 days prior to arrival. In case you cancel before the 45 days, you will lose your deposit. If you cancel less than 45 days prior to arrival, we will require 100% of the stay. We provide travel insurance working for bad weather, disease, death, etc. Feel free to ask us as we highly recommend it.